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Data Protection & Privacy

Privacy Policy

Last Updated: October 2026 • Official Inquiries: [email protected]

1. Introduction & Store Scope

stacknexus (“we”, “us”, or “our”) operates the digital e-commerce website at stacknexus.shop. This Privacy Policy informs purchasers and visitors regarding our protocols regarding the collection, handling, and security of Personal Information when accessing our digital crochet PDF storefront.

2. Information Collected for Digital PDF Fulfillment

Because all products offered by stacknexus are 100% digital electronic documents (PDFs), we require minimal customer data to complete fulfillment:

  • Delivery Email Address: The primary address to which instant PDF download credentials, receipt records, and lifetime pattern updates are sent.
  • Purchaser Name & Billing Country: To generate compliant financial sales invoices and calculate applicable state or regional sales tax.
  • Transaction Identifiers: Automated token identifiers generated by our payment gateways (e.g., Stripe, PayPal) to track valid digital licensing.

3. Payment Information & 256-Bit SSL Protection

All financial transactions are conducted through bank-grade, PCI-DSS Level 1 certified payment processing networks (including Stripe and PayPal). Your credit or debit card details are encrypted in transit via Transport Layer Security (TLS/SSL). stacknexus never stores, transmits, or has access to your full credit card number or card security verification codes (CVV/CVC).

4. Cookies and Local Storage

We employ standard browser local storage and essential session cookies strictly to preserve your cart items, applied promotional discount codes, and user interface preferences. We do NOT deploy invasive tracking beacons or sell browsing activity to third-party advertising networks.

5. Data Retention & Perpetual Access Rights

We retain purchase records associated with your delivery email address indefinitely so that you maintain perpetual lifetime rights to recover and re-download your PDF files if you ever switch computers, replace your mobile device, or misplace your original download email.

6. Contact Our Privacy Officer

If you have questions, would like to inspect your order history, or request data correction, contact us at:

Response timeframe: Under 12 business hours.